At Gelivarentux, your privacy is a top priority. This policy explains how your personal information is collected, used, and protected in compliance with South African and global privacy laws. Please review it carefully.

Information We Collect

We only gather data necessary to support your enquiry, provide services, and communicate updates.

• Contact and identification details such as your name, address, telephone number, and email address when you reach out for services.
• Technical data from your use of our website, including device information, browser type, and IP address used for site optimisation.
• Details provided within our contact forms or messages, so we can deliver personalised responses.
• Tracking and analytic data for understanding usage and improving the site experience.

How We Use Your Data

Your information is only used to facilitate consultation, respond to requests, and enhance your experience.

• To fulfil your consultation bookings or answer service-related queries.
• To communicate updates, important notices, and requested information by your chosen method.
• To improve website security, usability, and inform future content enhancements.
• To meet legal obligations and support compliance with data protection regulations.

Legal Basis for Processing

Processing is always guided by South Africa’s POPIA and, where applicable, international standards.

We process your data on the basis of your consent when you submit a form, or as required for performing services requested by you. For legal or contractual purposes, your data may also be processed to comply with local law.

Data Sharing

Your information is never sold. We only share as outlined below:

• With service providers or partners who support our IT systems on a confidential basis, strictly to process your requests or queries.
• With regulators or legal authorities where required by law or court order.
• As part of business transition processes if services, assets, or support structures change, but always with prior notice where possible.

Data Security

Your data is stored securely with access controls, encryption, and regular reviews in place. We use industry-standard measures to minimise risks of loss, misuse, unauthorised access, or unlawful processing. Digital safeguards are rigorously maintained in line with best practice and South Africa’s privacy laws.

Your Rights

You may request access, correction, deletion, or restriction of your data at any time.

• Request access to the data we hold about you.
• Ask for rectification if your information is inaccurate or incomplete.
• Request erasure or restriction of processing as permitted by law.
• Withdraw consent for processing at any stage by contacting us directly.

About Cookies

Cookies help improve user experience by remembering preferences and analysing site traffic. Full cookie details and opt-out instructions are in our Cookie Policy.

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Contact Us

For privacy, data, or consent questions, our team will respond directly to any request or concern within a reasonable timeframe.

Policy Updates and Changes

We may update this policy to reflect changes to data laws or our processes. Please check this page for the latest version.